Returns & Exchanges

At Mushq, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, we offer a seamless return and exchange process within 14 days of delivery for all unworn and unwashed items.

Return Process

• 1.
  Initiate Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Carefully place the items in their original packaging, ensuring all designer tags, luxury boxes, and authenticity cards are included.

• 3.
  Ship to Mushq

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.

• 4.
  Quality Inspection & Refund

  Once our quality control team verifies the condition of the returned items, your refund or exchange will be processed within 5-7 business days.